This Privacy Notice is part of the use of the website www.anabelcano.com
ANABEL CANO (hereinafter anabelcano.com) is committed to ensuring the privacy of personal information obtained through its online sales and services, in accordance with the provisions of the Federal Law on Personal Data Held by Private Parties. We suggest you read the regulations described below, to understand the treatment of your personal information.
You can contact our data protection officer at contact@anabelcano.com
This Privacy Notice contemplates at all times the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in the processing of personal data.
TYPE OF INFORMATION WE HANDLE
At anabelcano.com we collect information in different ways and from various areas of our website. All personal information that the user voluntarily enters to our site, registration for notification of special offers via email, sending electronic postcards, as well as the information entered during your participation in the newsletters, coupons and online surveys that we carry out. For each of these programs, the information requested is different and is stored in separate databases.
The data we collect on our site are:
- Full name
- Telephone
- Address
- Billing information
- Payment method data
- Sensitive customer data is not collected
HOW IS YOUR PERSONAL INFORMATION USED?
We use the information provided during the process of profile registration, program registration and promotions to conduct internal studies on the demographics, interests and behaviour of our users. The most important goal
of anabelcano.com when collecting personal data is to understand and provide the user with a more satisfactory experience when visiting our site and purchasing our products, since by learning more about our visitors we can provide them with products according to their needs, as well as more appropriate content and advertising.
Likewise, anabelcano.com will use the information obtained to:
- Seek an efficient service
- Answer questions and comments
- Sending promotions and newsletters
- Inform about new products or services that are related to the contracted or acquired by the client
- To comply with obligations to our customers
- Report changes to our products or services
- Provide better customer service
PERSONAL INFORMATION PROTECTION
When contracting a service or buying a product online, bank data will be requested, committing ourselves to offer security and confidentiality of these, for this reason, we have the services of PayPal, online payment platforms and Mercado Pago. These platforms operate on secure servers under the SSL (Secure Socket Layer) protocol in such a way that the information sent is transmitted encrypted to ensure its protection.
To verify that you are in a secure environment, make sure an “S” appears in the “https”:// navigation bar.
It should be noted that no transmission over the Internet can be guaranteed to be 100% secure, therefore, while we strive to protect your personal information, the security of any transmission of information cannot be ensured or guaranteed. Once the data is received, we will do everything possible to safeguard the information on our server. On this issue, the anabelcano.com team of collaborators has focused its efforts to offer the most modern and up-to-date technology in order to offer you the greatest possible security.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
CONSENT
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a shipment or make a return, we imply that you consent to its collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after having accepted our terms you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at contact@anabelcano.com
DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
WORDPRESS
Our store is built on WordPress.org.
Like most website operators, WordPress.org collects non-personally identifiable information of the kind that web browsers and servers typically make available, such as browser type, language preference, referring site, and date and time of each visitor request. WordPress.org’s purpose in collecting non-personally identifiable information is to better understand how WordPress.org visitors use its website. From time to time, WordPress.org may disclose non-personally identifiable information in the aggregate, for example, by publishing a report on trends in the use of its website. WordPress.org also collects potentially personally identifiable information, such as Internet Protocol (IP) addresses. However, WordPress.org does not use IP addresses to identify its visitors. The amount and type of information WordPress.org collects depends on the nature of the interaction.
We use the information you provide us to register an account or use certain other services. We will not sell or rent your personal information to third parties unless we have your permission or are required by law to do so.
All information that is collected on WordPress.org is handled in accordance with the GDPR legislation.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are located in a different jurisdiction than either you or us. So if you wish to proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website Terms of Service.
LINKS
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
COOKIES
Here is a list of the cookies we use. We list them so you can choose if you want to opt-out or not.
- wc_cart_hash_#, remembers the content of your shopping cart
- wc_fragments_#, ensures that the shopping cart works correctly (per session)
WHAT ARE COOKIES AND HOW ARE THEY USED?
Cookies are small pieces of information that are sent by the website to your browser.
Cookies are stored on your computer’s hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviours or activities carried out by you within our sites.
In some sections of our site, we require the client to have cookies since some of the features require them to work. Cookies allow us to:
a) Recognize you when you enter our sites and offer you a personalized experience,
b) Know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth that you have selected when entering the home page of our sites, in such a way that we know what type of information is advisable to download,
c) Calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting their habits and preferences, information that is useful to us to improve content, headlines and promotions for users. Cookies also help us to track some activities, for example, in some of the surveys that we launch online, we can use cookies to detect if the user has already filled out the survey and avoid deploying it again, in case it has. The “help” button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies. However, cookies will allow you to take advantage of the more beneficial features we offer, so we recommend that you leave them turned on.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after its publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you want to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at contact@anabelcano.com